服務條款

1. 接受條款

歡迎使用 Mova！使用本網站和服務即表示您同意遵守本服務條款（「條款」）。如果您不同意這些條款，請不要使用我們的服務。我們保留隨時修改這些條款的權利，修改後的條款將在本頁面發布並立即生效。

2. 帳戶註冊

為使用某些服務功能，您需要創建帳戶。您同意：

• 提供準確、完整和最新的註冊資料
• 維護帳戶資料的準確性並及時更新
• 保護您的密碼和帳戶安全
• 對您帳戶下的所有活動負責
• 年滿 18 歲或達到您所在司法管轄區的法定年齡
• 立即通知我們任何未經授權使用您帳戶的情況

我們保留暫停或終止違反本條款的帳戶的權利。

3. 購買和付款

訂單處理：

• 提交訂單即表示您提出購買要約
• 我們保留接受或拒絕任何訂單的權利
• 訂單確認不代表訂單接受，直至我們發送發貨通知
• 所有價格均以港幣（HKD）標示，除非另有說明

付款：

• 您必須提供有效的付款方式
• 付款透過第三方支付處理商處理
• 您授權我們向您提供的付款方式收取訂單總額
• 價格可能隨時變更，恕不另行通知
• 您負責支付所有適用稅項和費用

4. 運送和交付

運送政策詳情請參閱我們的運送政策頁面。重點包括：

• 運送時間為估計值，可能因不可控因素而延遲
• 運送地址必須準確完整
• 收貨時請檢查包裹是否完好
• 國際訂單可能需支付關稅和進口稅
• 活動門票將以電子方式發送至您的電郵

5. 退貨和退款

退貨政策詳情請參閱我們的退貨與換貨頁面。重點包括：

• 實體商品可在收貨後 14 天內退貨（須符合條件）
• 活動門票不可退款，除非活動被取消
• 退貨商品必須保持原始狀態和包裝
• 退款將在收到退貨商品後 7-14 個工作天內處理
• 運費通常不可退還，除非商品有缺陷

6. 活動門票條款

購買活動門票時，您同意：

• 門票為個人使用，不得轉售或商業用途
• 活動時間、地點和內容可能變更
• 入場受活動主辦方規定約束
• 您可能需要出示身份證明文件和門票確認
• 違反活動規則可能導致門票被取消而不予退款
• 活動主辦方保留拒絕入場的權利

7. 知識產權

本網站的所有內容，包括但不限於：

• 文字、圖片、照片、影片
• 標誌、商標、品牌名稱
• 網站設計和佈局
• 軟體和原始碼

均為 Mova 或其授權方的財產，受知識產權法保護。未經書面授權，禁止複製、修改、分發或以任何方式使用。

8. 用戶行為規範

使用我們的服務時，您不得：

• 違反任何適用法律或法規
• 侵犯他人的知識產權或其他權利
• 發布虛假、誤導或欺詐性內容
• 散佈病毒、惡意軟體或其他有害程式碼
• 嘗試未經授權訪問我們的系統或其他用戶帳戶
• 從事任何可能損害網站運作的活動
• 使用機器人、爬蟲或自動化工具抓取內容
• 冒充他人或虛假陳述與任何人或實體的關係

9. 免責聲明

完整的免責聲明請參閱我們的免責聲明頁面。重點包括：

• 服務按「現狀」提供，不作任何明示或暗示的保證
• 我們不保證服務不會中斷或無錯誤
• 我們不對產品品質或適用性作保證
• 我們不對第三方服務提供商的行為負責

10. 責任限制

在法律允許的最大範圍內：

• 我們對任何間接、附帶、特殊或相應損害不承擔責任
• 我們的總責任不超過您支付給我們的費用
• 我們不對不可抗力事件造成的延遲或無法履行承擔責任
• 本條款不排除法律規定不可排除的責任

11. 賠償

您同意賠償並使 Mova、其關聯公司、董事、員工和代理人免受因您違反本條款或使用我們的服務而引起的任何索賠、損失、責任、費用（包括合理的律師費）。

12. 終止

我們保留在以下情況下暫停或終止您的帳戶的權利：

• 違反本服務條款
• 從事欺詐或非法活動
• 長期不活躍（12 個月以上）
• 經您請求

終止後，您繼續對未完成訂單和義務負責。

13. 爭議解決

適用法律：本條款受香港特別行政區法律管轄。

爭議解決：

• 我們鼓勵先通過友好協商解決爭議
• 如協商未果，爭議應提交香港法院管轄
• 雙方可同意通過仲裁解決爭議

14. 一般條款

完整協議：本條款構成您與 Mova 之間關於使用服務的完整協議。

可分割性：如本條款的任何條款被認定無效或不可執行，其餘條款仍然有效。

不放棄：我們未行使或延遲行使任何權利不構成放棄該權利。

轉讓：未經我們同意，您不得轉讓本條款下的權利或義務。

1. Acceptance of Terms

Welcome to Mova! By using this website and services, you agree to comply with these Terms of Service ("Terms"). If you do not agree to these Terms, please do not use our services. We reserve the right to modify these Terms at any time, and the revised Terms will be posted on this page and take effect immediately.

2. Account Registration

To use certain service features, you need to create an account. You agree to:

• Provide accurate, complete, and current registration information
• Maintain the accuracy of account information and update it promptly
• Protect your password and account security
• Be responsible for all activities under your account
• Be at least 18 years old or the legal age in your jurisdiction
• Immediately notify us of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms.

3. Purchases and Payments

Order Processing:

• Submitting an order constitutes an offer to purchase
• We reserve the right to accept or reject any order
• Order confirmation does not constitute order acceptance until we send shipping notification
• All prices are in Hong Kong Dollars (HKD) unless otherwise stated

Payment:

• You must provide a valid payment method
• Payment is processed through third-party payment processors
• You authorize us to charge the order total to your provided payment method
• Prices may change at any time without notice
• You are responsible for all applicable taxes and fees

4. Shipping and Delivery

For detailed shipping policy, please refer to our Shipping Policy page. Key points include:

• Shipping times are estimates and may be delayed due to uncontrollable factors
• Shipping address must be accurate and complete
• Please inspect packages upon receipt for damage
• International orders may incur customs duties and import taxes
• Event tickets will be sent electronically to your email

5. Returns and Refunds

For detailed return policy, please refer to our Returns & Exchanges page. Key points include:

• Physical products may be returned within 14 days of receipt (subject to conditions)
• Event tickets are non-refundable unless the event is cancelled
• Returned items must be in original condition and packaging
• Refunds will be processed within 7-14 business days after receiving returned items
• Shipping costs are generally non-refundable unless items are defective

6. Event Ticket Terms

When purchasing event tickets, you agree to:

• Tickets are for personal use and may not be resold or used commercially
• Event time, location, and content are subject to change
• Entry is subject to event organizer's rules
• You may need to present identification and ticket confirmation
• Violation of event rules may result in ticket cancellation without refund
• Event organizers reserve the right to refuse entry

7. Intellectual Property

All content on this website, including but not limited to:

• Text, images, photos, videos
• Logos, trademarks, brand names
• Website design and layout
• Software and source code

Are the property of Mova or its licensors and are protected by intellectual property laws. Reproduction, modification, distribution, or any other use without written authorization is prohibited.

8. User Conduct

When using our services, you may not:

• Violate any applicable laws or regulations
• Infringe on intellectual property or other rights of others
• Post false, misleading, or fraudulent content
• Distribute viruses, malware, or other harmful code
• Attempt unauthorized access to our systems or other user accounts
• Engage in activities that may harm website operations
• Use bots, crawlers, or automated tools to scrape content
• Impersonate others or misrepresent relationships with any person or entity

9. Disclaimer

For complete disclaimer, please refer to our Disclaimer page. Key points include:

• Services are provided "as is" without any express or implied warranties
• We do not guarantee uninterrupted or error-free service
• We do not warrant product quality or suitability
• We are not responsible for third-party service provider actions

10. Limitation of Liability

To the maximum extent permitted by law:

• We are not liable for any indirect, incidental, special, or consequential damages
• Our total liability shall not exceed the fees you paid to us
• We are not liable for delays or inability to perform due to force majeure
• These Terms do not exclude liability that cannot be excluded by law

11. Indemnification

You agree to indemnify and hold harmless Mova, its affiliates, directors, employees, and agents from any claims, losses, liabilities, costs (including reasonable legal fees) arising from your breach of these Terms or use of our services.

12. Termination

We reserve the right to suspend or terminate your account under the following circumstances:

• Violation of these Terms of Service
• Engaging in fraudulent or illegal activities
• Extended inactivity (more than 12 months)
• Upon your request

After termination, you remain responsible for outstanding orders and obligations.

13. Dispute Resolution

Governing Law: These Terms are governed by the laws of the Hong Kong Special Administrative Region.

Dispute Resolution:

• We encourage resolving disputes through friendly negotiation first
• If negotiation fails, disputes shall be subject to Hong Kong court jurisdiction
• Parties may agree to resolve disputes through arbitration

14. General Terms

Entire Agreement: These Terms constitute the entire agreement between you and Mova regarding use of the services.

Severability: If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions remain valid.

No Waiver: Our failure to exercise or delay in exercising any right does not constitute a waiver of that right.

Assignment: You may not assign your rights or obligations under these Terms without our consent.